Further information.
Fresh! Reservations are providers of a range of hotel booking services specifically for the coroprate and events market an, based on 13 years working with many blue chip clients we are proud to work on the many thousands of roomnights we now handle on an annual basis. With our core team of specialists we believe we offer added value through determined commitment to all our clients and a pride ina job well done.
The booking confirmation process
When you have completed your booking, you will be sent an email to confirm all details relating to your booking. This is important as it is your contract with us and the hotel and should be kept safely for your reference. Please take note of the cancellation policy stated on your confirmation and if you have any queries relating to your booking please make us aware of these at your earliest convenience.
Cancellations
As mentioned previously, you will be made aware of the cancellation policy of the hotel at the time of booking and before becoming contractually obliged and this will appear again on your confirmation. It is recommended that you make a note of this deadline and, in the event that you need to cancel or amend your booking, you should do so prior to the date stated.
So, having made your booking, you can cancel without charge at any time up to cancellation deadline. If you change your mind after the deadline, you can be assured that if you cancel AFTER the cancellation deadline, it is sometimes possible that the hotel will waive their cancellation charge, this is not guaranteed but, as a courtesy, we will take the matter up with them on your behalf and advise you of the outcome.
Contact
Our contact details may be found in various places on the site and if in doubt, please do call us on 0845 310 3333 and we will be delighted to assist.
Registered office
Fresh! Reservations is registered in the UK at the following address: Bowmans House, Bessemer Drive, Stevenage. SG1 2DL. Company number 7093420 VAT number 982 2537 01